On the Job by Anita Bruzzese Bad Behavior at Work has Bottom-Line Consequences

On the Job by Anita Bruzzese Bad Behavior at Work has Bottom-Line Consequences My last post about the rudeness of hiring managers garnered a lot of attention, and as you can see from the comments, many people are truly bugged by uncivil behavior in the job interview process.That is certainly a perfect lead-in for this story that I wrote for Gannett on a new book not just talking about the fact that rudeness appears to be an epidemic across all professions, but that it has real bottom-line consequences for business:For Andrew Rosen, rudeness at work is embodied by the co- workers who use their outside voices to talk about everything from celebrity gossip to their jobs.Im all for collaboration, but these people never stop talking, and they talk about everything loudly, Rosen says. I work in a cube-farm environment, so theres no getting away from it.Adding insult to injury, Rosen says these overly aggressive workers seem to be moving up.If I were a boss, Id take into account that I may not see the day-to-day impact someone has on other people, and I would check t hat out before promoting someone, says Rosen, a website manager for a nonprofit in New York City.Thats exactly what Christine Pearson, a management professor, hopes will happen. She has written a new book with Christine Porath called The Cost of Bad Behavior: How Incivility is Damaging Your Business and What to Do About It, (Portfolio, $25.95). While there have been other books talking about the jerks at work, Pearson says this one is aimed at what matters most to businesses the bottom line.Its almost impossible these days to find a company that doesnt have a statement about how to treat customers but they dont have anything written about how to treat one another, Pearson says. What were saying is that incivility at work has real bottom line consequences.Specifically, the authors argue that by looking at issues such as the hours of productivity lost due to incivility whether its from a worker trying to avoid a rude colleague or workers trying to dodge the number of hours they spe nd at work bad behavior has consequences for an entire organization.At the same time, Pearson says she believes that the struggling economy has added to incivility in the workplace because of growing stress on workers to perform more with less. Also, the increased stress on workers personally and professionally leads to greater sensitivity and that leads to at least the perception by employees that incivility is on the rise, she says.A whopping 95 percent of those in the workplace say they put up with workplace incivility on a routine basis, and one in five report they suffer through it at least once a week. Some 12 percent of employees get fed up with the whole thing and leave their jobs because of uncivil colleagues.Leaders need to understand that incivility can run rampant if they dont do anything, says Pearson, a professor at the Thunderbird School of Global Management in Glendale, Ariz.. But the good news is that there are things organizations can do.Specifically, Pearson and Porath suggest a no excuse, zero tolerance policy for incivility, with rude instigators weeded out and tossed out. Further, they say leaders must not only teach civility, they must show they walk the talk by not promoting or rewarding those who dont practice what the company preaches.There are routine offenders who make people believe that theyre getting ahead because of their incivility. Some others may start looking up to them, and then they start behaving the same way, Pearson says. What were saying is that its going to cost you millions of dollars if you let that happen.While Pearson says about 60 percent of incivility comes from upper ranks abusing those in the lower tiers of an organization, rudeness really has no boundaries and can happen at even the lower ranks such as loudness and lack of respect for anothers work space.One of the biggest issues may be that those with the objectionable behavior may not recognize their own rudeness. Pearson says shes already had inquiries on how to send the book to people anonymously.Theres no question that this phenomenon is running rampant and hurting teams and organizations. When we started researching this subject, there was an immediate resonance from people. Everyone seemed to have a story, she says. Something needs to be done, and thats why we knew that in order to get the attention of the people who can make a difference we had to link it to the bottom line.How has incivility impacted you at work and does your workplace do anything to stop it?Social Bookmarking

Writing a Resume For Teaching Jobs - What You Should Know

Writing a Resume For Teaching Jobs - What You Should KnowWriting a resume for teaching positions may seem like a very simple task but you should be able to find plenty of words here. If you write a resume for teaching jobs without preparing it, you may end up with a resume that you are not proud of and may even get turned down for your teaching position.In the case that you have taught for the last six months or so, you will probably know what your students are feeling. You will also probably know their goals for the coming semester and the coursework that they need to do in order to obtain that grade. If you have written a resume for teaching jobs and you include the goals that students should have, it can make a big difference in how well you know them.A teaching assistant will likely be the only person who will look at your resume; unless they ask you for it. Therefore, when you write a resume for teaching jobs, you should be sure that you include all of the information necessary. The most important aspect of a resume is how well you speak the language of education. Once you have a specific purpose, you can get on with designing the resume. First of all, you should make sure that you have an outline of what you are going to write. Next, you can begin to put the pieces together to give you the structure that you want.The next thing that you should consider when you are creating a resume for teaching jobs is how you want your resume to end. You should always remember that your teaching experience is only part of the job search. At the same time, you do not want to stress yourself out too much by remembering the end. You should also keep your eyes open for other teaching opportunities.Before you begin any writing, you should ask yourself what type of format you want to use. You should never just throw together a resume in the course of your normal job search. Instead, you should use a template that is easy to use.If you already have a teaching job, you should st ill be able to use that template. However, if you want to make it a little easier, you can try a free resume writing software program that you can download from the Internet. It is available for many different types of computers and you can access it anytime you want.Just as you will find that your resume for teaching positions will be one of the most important documents you ever create, you should also make sure that you have a great writing style. This is why writing a resume for teaching jobs is a very important document for you.

Motivation Monday From the Wizard of Oz

Motivation Monday From the Wizard of Oz My all time favorite movie is The Wizard of Oz. I could watch it over and over again (and have). I seem to find great meaning in this film which of course, relate to careers, job search and life. It is Judy Garlands voice, the transition from black and white to color, the storyline, and the quotable quotes that keep The Wizard of Oz on the top of my list of memorable and inspiring movies. And I guess you can imagine I am excited to see the remake, though I fear it may disappoint or worse, take away from the historical magic of the original version. Lesson 1: It isnt about you The Wizard says to the Tin Man: “And remember, my sentimental friend, that a heart is not judged by how much you love, but by how much you are loved by others.” Being successful isnt about pushing your agenda or having a slick pitch; it is about how you make people feel when they are around you. At the end of the day, I will contend that it is the deep emotional connections you have made with people that make you a richer and more successful life.   Think of the people you know who lead a self-centered life, focusing only on our own needs, wants and desires. Who comes up empty handed in the grand scheme of things? Lesson 2: Wanting It Badly Doesnt Make It So As Dorothy says to Glinda the Good Witch of the North, Well, I think that it wasnt enough just to want to see Uncle Henry and Auntie Em It isnt enough just to want something (a job or a promotion). You have to take action and learn lessons from the journey.There is a value to struggling to accomplish something, it often makes you appreciate the outcome. And as Dorothy found out, maybe you had it in you all along. The events of your journey (rejection, confusion, frustration, difficult conversations) have led you to discover your true strengths and value. How else could you have uncovered this? Being tested seems like an unfair way to reach the outcome, but in the end, it is usually worth it. Lesson 3: Stop Yearning and Start Living Akin to the saying the grass is always greener on the other side the next quote reminds me that yearning for or envying someone elses life or something better, isnt always as it seems. “If I ever go looking for my hearts desire again, I wont look any further than my own back yard. Because if it isnt there, I never really lost it to begin with.” Maybe losing a job or not getting that promotion wasnt a bad thing. Maybe this incident will lead us where we were supposed to be all along. My take-away from this is that we shouldnt try and live the life others want us to live or, desire to live a life we think others want for us. You and I have the power or authority to impact our life and career. We shouldnt leave it to our managers or   others to direct it for us. Move beyond the disappointment and do what is right for you and live the unique life you were meant to live. When you are fulfilled, content, and/or happy, those around you will be too. Lesson 4: Surprise and Innovation Perhaps one of the most amazing things about this 1939 movie was its use of color. It is considered by many to be one of the first major motion films to use Technicolor. Imagine you were in the audience and experienced the transition to color as Dorothy opened the door in the Land of Oz. Awe! Surprise! Every day we have an opportunity to surprise and delight. While it is wonderful to be on the receiving end of a gift, it is equally as wonderful to see and hear the response of those who have been surprised and delighted. And finally, what innovation will you test? Could it be new technology? Or could it be a new method of communication style for you? What will you do to re-invent yourself? What can you do to keep on the cutting edge? What new things will you teach yourself or learn about? Lesson 5: What About Those Monkeys? I couldnt write about The Wizard of Oz without referencing the winged monkeys. These creepy creatures have frightened children since the movie first came out. I have no deep thoughts to share at this point, but I know there are some! Why do they freak us out? What is your favorite movie quote?

Ask the CHO What can companies do for work-life balance - The Chief Happiness Officer Blog

Ask the CHO What can companies do for work-life balance - The Chief Happiness Officer Blog This week the theme on the blog is work-life balance in honor if the National Danish Work-Life Balance Week, and Ben asks this in my first post on the topic: If I take vacation time (even if I?m just sitting at home), I get called at least once. And before the end of it, I usually log in to check email and make sure I?m not blind-sided by too much when I return. Unfortunately, in my position I give out my cell number to everyone when I?m on-call, so its widely known. So the question I have for everyone is this: What can companies do to help employees find that work/life balance? I know when one of my employees goes on vacation, I get a list of items that may be coming up that I?ll have to handle, and then I refuse to call the employee or give out any number to reach them. Thats a great question. What does your company do to help its employees achieve work-life balance? What would you like them to do? Write a comment, Id really like to know :o) Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related

Job searching tips from the trenches - how to get the job you want -

Job searching tips from the trenches - how to get the job you want - Today, I am happy to share a guest post by Teresa Basich, who has just joined Radian6 as the companys Content Marketing Manager. Teresa writes a terrific blog, Writing On Purpose and is on Twitter @transitionaltee. Job searching. Its daunting these days, isnt it? With talk of mile-high unemployment rates and the scarcity of jobs lurking around every media corner, it can be easy to become overwhelmed at the thought of having to look for your next big break. When I began my job search in January of 2009, I was up against more than just a bad economy and scary news stories; I was hoping to make a slight career change and find my new gig 2,000 miles away from my current city of residence. Despite the odds, I was offered an incredible role that will allow me to finally do what I love and move across the country, too. If you need proof the old ways of finding a job dont work anymore, my story is that proof. And if you need some ideas for how to get started on the road to a job you truly love, start here. 3 Dos and 1 Big Dont to Help You Get the Role You Want Strategically network. Dont just throw yourself into every networking event you can fit into your calendar; seek out industry- and organization-specific events that you know people youre interested in connecting with will attend. Because Im a bit of an introvert, I joined online social networks and made a point to connect with professionals I respected who worked for companies doing great things. And when I felt comfortable, I took those relationships offline. Bottom line: spend your networking energy making connections that count. Invest in your rà ©sumà ©. Remember, your rà ©sumà © is your first impression and one shot. And not only will a well-crafted rà ©sumà © make a fantastic impression on potential employers, if its at its best, itll remind you how great a professional catch you really are. I met Miriam of Keppie Careers via Twitter and decided to enlist her services after finding the resources and advice she tweeted incredibly helpful. Miriam and I worked together to revamp my rà ©sumà ©, so I was able to take ownership of the document while she taught me how to reflect on my experience in ways that highlighted what Id accomplished in my career. Show what you know. Your path to success lies in the knowledge you hold, but that knowledge will get you nowhere if you dont demonstrate it. There are plenty of opportunities outside of formal interviews in which you can show your smarts, including informational interviews, online forums, professional meet-ups and volunteering. Not only did I engage in conversations about marketing and social media on Twitter, I created a blog and maintained it regularly to demonstrate my writing skills and inspire engaging conversation. Dont wait. One of the biggest mistakes people make in their professional career is waiting until they need a network to build it. It is so easy to get comfortable with your job and put off attending professional events and joining business organizations, but if you do the work now, youll make incredible connections while continuing to learn about your field outside the bubble of your organization. And, if the time comes for you to tap into your network for help, itll be ready and waiting. I made the unfortunate mistake of waiting until I lost my job to build my network, but now that Ive experienced the power of my connections firsthand, I dont plan on letting that network dissipate. There is no one standard way to successfully navigate a job search, but having a few tips in your pocket from someone whose been there can help. Although these sound like basic action steps, its surprising how many job seekers stubbornly avoid them. Connect with people, put time and effort into your rà ©sumà © so it reflects what youve done and take those opportunities that give you a chance to show off your smarts. Good luck out there! If your job hunt is stalled, I can help! Need a great resume? Tips to use social networking? Interview coaching?   If you need help mobilizing your networks and your job search plans,  learn more about how I can help you! While youre at it, dont forget those social networks! Be sure to become a  fan of Keppie Careers on FacebookId be thrilled to have you as part of the community! Since were on the subject of doing something newAre you on Twitter? Jump on and touch base with me  @keppie_careers.

How to Write a Resume for Customer Service Position

How to Write a Resume for Customer Service PositionFor any job seeker, the best way to make a resume is to find a job and begin researching. One of the first things you need to do is search through different websites that offer free resumes services. Then, review all the information and then go on to write your own personal resume.The job seeker has to provide an example of work that can be related to the job that he/she will be applying for. When doing this, it is important to give a description of the work done in the last six months or so. This is necessary to attract the attention of the employers.The job seeker should be able to explain why he/she is qualified for the position. This should not be too technical, as it is important to explain what the person has done for the company already. Having to list experience is also important.Before writing a resume, a person must know what he/she wants to achieve and the job that they want to do. They should be able to determine what typ e of work they are qualified for and if they have the ability to perform the job. If not, then the resume must be reviewed for further work.To write a resume, a person should have a clean English writing style. The resume should be well written and includes one to three paragraphs. Be sure to state the skills that the person has as well as the education they received. A job seeker should never forget to mention any awards and certifications.Another common mistake is that a person often forgets to include his/her name. When a person is searching for jobs or any other job, it is important to be able to give his/her name. The name of the job will help with finding the company or person who will be hiring.Resumes are an important tool for a job seeker. They are important when getting interviews and even when interviewing for positions.

The Never Before Told Story About Resume Templates Free Download You Need to Read

The Never Before Told Story About Resume Templates Free Download You Need to Read Resume Templates Free Download Fundamentals Explained For knowledge workers, learning how to build a simple web site needs to be mandatory. Zety's resume templates are made with the aid of recruiters and stick to the best practices in HR. Creating a resume with the assistance of a template can help you become mindful of the resume areas that you have to fill. If you opt to try out one of our completely free creative templates, we have a couple recommendations to create your work search as fruitful as possible. The Fundamentals of Resume Templates Free Download Revealed Folks use an assortment of resume templates using different sort of design approaches, but ultimately it's always likely to come to the simple fact that your resume should convey a very clear message above your skills, your experience, and also why you'd be the ideal candidate for the position. Resume templates ought to be applie d as guides to help you produce a resume that highlights your distinctive mixture of experience, skills and abilities. Each template gives structure, examples and tips so you don't need to start from scratch when creating your resume. Given the significance of a work application, a completely free template might not be always enough to showcase your talent. When it has to do with finding the most beautiful resume templates, there are lots of options. All preceding versions, for instance, present edition, will nonetheless be available. Many resume-building sites will have free formats you may download and use to construct your own resume. Most sites offering free samples provide tips on formatting and permit you to view, download and customize a number of resume styles. Choosing Good Resume Templates Free Download Your contact information is essentially the very first thing your prospective employer will see because it's in the topmost portion of your resume. Even when you' re not currently on the lookout for employment, you might need to update your resume to be sure it stays fresh and updated. Professionally, our resumes are often the very first impression a prospective employer gets of us. Possessing a detailed contact information listing may give your prospective employer more options about how to get hold of you. There are many free creative resume templates you're able to use, allowing you to focus your energy on everything else you have to do. The freebie was made by Mats-Peter Forss. A proper resume template can allow you to stick out among the competition. You may delight in an eye-catching resume template which is easy that you add your content to in almost no time. The 5-Minute Rule for Resume Templates Free Download The upcoming free resume template is made in the shape of a brochure. You're able to download the resume template at no cost and can readily edit the template using Microsoft word. A number of the templates are in PDF format and a number of them are in Word format. Utilizing a resume template is extremely useful in making your professional profile. It's simple to use and absolutely yours for free for your private use! Employing a resume template has turned into an acceptable and smart practice for several factors. The Characteristics of Resume Templates Free Download The template is made by A distinctive and modern resume template with experience timeline in addition to education timeline. The freebie has word Docx and Pdf documents so it is easy to edit it to your requirements. The freebie was made by Alamin Mir.